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Frequently Asked Questions

Can I request a specific apartment & can an apartment be held?

​Yes, you may select a specific apartment. Contact us today for more information about holding an available apartment home.

Is there an application fee?

​$75 application + $175 admin fee

When is rent due and how can I pay? Are there late fees? Is there a grace period?

​Rent is due on the 1st of the month and can be paid through our online resident portal, check, or certified funds. Late fees will be applied on the 4th of the month. 

Are utilities included?

​Utilities are not included.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

​Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What happens if I need to move out before my lease expires?

​A fee will be charged to residents who choose to break lease. 

Is renter's insurance required?

A $15 facilities fee is added to your rent each month, which covers the apartment home. You may choose to acquire renter’s insurance to cover your personal belongings, but this is not required.

What leasing options are available?

Our lease terms range from 7-14 months.

What are the hours for the fitness center?

Our fitness center is open 24 hours for residents!

Are apartments cable ready? If so who is the provider? Is there a separate charge?

​Yes, our apartments are cable ready and serviced by Spectrum or Frontier Fiber. Service level and cost is resident responsibility.

Are the apartments wired for Wifi? Is there a preferred provider?

​Yes, our apartments are wifi ready and serviced by Spectrum or Frontier Fiber. Service level and cost is resident responsibility.

Do you have package lockers/how do I get my packages?

​We are happy to offer 24-hour Luxer One package lockers that will hold your deliveries until you are available to pick them up. 

Do you allow pets? What is the pet policy?

We welcome most dogs and cats. Some breed restrictions apply.
All pets are screened using
Restricted Breeds:

  • Akita
  • American Bulldog
  • American Staffordshire Terrier
  • Bull Terrier
  • Cane Corso
  • Chow Chow
  • Doberman Pinscher
  • Mastiff
  • Pit Bull
  • Pit Mix
  • Presa Canario
  • Rottweiler
  • Shar-Pei
  • Staffordshire Bull Terrier
  • Wolf
  • Wolf Dog Mix

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

​Smoking is permitted in designated areas at least 20 feet from all buildings.

What school district serves the community? High Schools? Junior High? Middle Schools? Elementary School?

​Thonotosassa Elementary or River Hills Elementary Magnet School, Jennings Middle or Walk Middle Magnet School, Armwood High School, Carrollwood Day School, Corbett Prepatory School

Is there a bathtub or just a shower? Are they together or separate?

​Walk-in showers are available in select apartment homes.

Do the apartments have air conditioning?


Are washers and dryers available? Are they in the apartment? What kind?

​Washers and dryers are included in every apartment.

What kind of kitchen appliances are in the apartment?

​Our appliances are stainless steel.

Does the apartment come with a microwave?


Do apartments have dishwashers?


Are stoves gas or electric?


Do kitchen sinks have a garbage disposal?